✦ One Platform. Built for Different Kinds of Work. ✦
One Nexus. The right system for the way you operate.
Nexus 627 connects customer communication, business data, scheduling, automation, AI, and managed implementation. Choose the Nexus product designed for your industry, operating environment, compliance needs, and scale.
Start with the complete platform, an industry-specific ServiceFlow system, a managed Virtual Workforce, a focused Managed Business Line, or a deployment engineered for regulated, mission-driven, or enterprise operations.
✦ Explore the Nexus Product Family ✦
Built from one foundation. Configured for your reality.
Every Nexus offering shares a connected operating foundation. What changes is the implementation: the workflows, safeguards, knowledge, integrations, routing, language, and support required for the organization using it.
Nexus 627
THE OPERATING FOUNDATION
Bring customer conversations, contacts, calendars, pipelines, workflows, reviews, reporting, and AI-supported operations into one connected environment—configured around the way your business actually works.
Best For
Growing businesses that need a flexible, connected operating platform without a specialized compliance or industry deployment.
One place for the work that moves your business forward.
Nexus | ServiceWorks™
THE SERVICEFLOW OFFERING
A managed ServiceFlow system for Home Services Based businesses and field-service operators that need to get found, get answered, and get scheduled—without making the owner or the crew become the full-time front office.
Best For
HVAC, plumbing, electrical, excavation, landscaping, tree care, cleaning, sanitation, solar, concrete, roofing, handyman and home repair, and other service businesses.
Found. Answered. Scheduled.
Nexus | HouseCall™
THE HANDYMAN SERVICEFLOW OFFERING
A managed ServiceFlow system built for handyman and home-repair businesses that need to capture project requests, collect job details, schedule estimates and service visits, keep customers informed, and follow opportunities through completion.
Best For
Independent handymen, home-repair companies, property-maintenance providers, punch-list specialists, and growing service businesses that need a professional front office without adding full-time administrative overhead.
From first call to finished punch list.
Nexus | Virtual Workforce™
THE MANAGED AI WORKFORCE
A managed team of role-based AI agents configured to support defined customer-facing and operational work across phone, messaging, follow-up, scheduling, information capture, and approved workflows—with clear rules for escalation and human control.
Best For
Organizations that need more than one AI assistant or communication channel and want a coordinated workforce designed around specific roles, responsibilities, knowledge, permissions, and handoffs.
More capacity. Consistent execution. Human control.
Nexus | ProLine™
THE MANAGED BUSINESS LINE
A professionally configured business line that can answer calls, collect caller details, respond to common questions, qualify opportunities, route priority conversations, schedule eligible appointments, send follow-up, and document what happened.
Best For
Businesses that need a stronger, more consistent way to handle calls and customer conversations without deploying the complete ServiceWorks environment.
Make the next ring count.
Nexus | Care™
THE HIPAA-ENABLED PRACTICE ENVIRONMENT
A HIPAA-enabled patient-access and practice-engagement environment designed to keep inquiries, scheduling, reminders, communication, and approved workflows moving within clearly governed privacy boundaries.
Best For
Medical, dental, behavioral-health, therapy, chiropractic, home-health, wellness, and specialty practices that handle protected health information.
Better access. Clearer handoffs. Safer communication.
Nexus | Enterprise™
NEXUS AT ENTERPRISE SCALE
A governed and extensible Nexus deployment for organizations whose customer operations, data, integrations, routing, reporting, and multi-team handoffs cannot be forced into a small-business template.
Best For
Manufacturing, aerospace and aviation, defense, distribution, transportation, energy, technology, multi-location operations, and other complex enterprises.
Complex operations. Connected with intention.
Nexus | Nonprofit™
THE PLATFORM FOR MISSION-DRIVEN ORGANIZATIONS
A mission-focused Nexus environment that helps nonprofit teams organize supporters, donors, volunteers, programs, events, outreach, follow-up, and community communication without losing the human relationships behind the mission.
Best For
501(c)(3) organizations, ministries, foundations, associations, community programs, advocacy groups, and other mission-driven organizations.
Spend less time chasing information—and more time advancing the mission.
✦ How the Family Fits Together ✦
The platform is shared. The deployment is specific.
The Nexus Platform provides the connected foundation. ServiceWorks expands it into industry-specific ServiceFlow systems. Within ServiceWorks, industry-specific product lines such as Nexus HouseCall tailor the ServiceFlow system to the calls, project details, estimates, scheduling, follow-up, and customer communication common to that type of service business. Virtual Workforce adds managed, role-based AI capacity across approved conversations and workflows. ProLine focuses it into a Managed Business Line. Care adds the configuration and governance required for HIPAA-enabled practice operations. Enterprise applies solution architecture, integrations, and governance at organizational scale. Nonprofit adapts Nexus around mission, community, programs, supporters, and stewardship.
Foundation
The Nexus Platform
Focused Offering
ProLine
Verticalized Offering
ServiceWorks
Specialized
Care
Specialized
Enterprise
Specialized
Nonprofit
✦ Not Sure Where to Start? ✦
Choose the need that sounds most like yours.
✦ The Nexus Foundation ✦
Connected tools are useful. Connected operations are better.
Depending on the product and configuration, Nexus can bring together customer conversations, contacts, phone and messaging, calendars, forms, pipelines, workflows, reviews, reporting, social planning, and AI-supported interactions. Our team designs the deployment around the work your organization needs to complete—not around a generic list of software features.
Communicate
Calls, SMS, email, social messaging, and customer conversations in one connected place.
Organize
Contacts, pipelines, opportunities, and customer relationships structured the way your team works.
Schedule
Calendars, appointments, reminders, and availability configured around your real operating hours.
Automate
Workflows, triggers, follow-up sequences, and post-call actions designed to reduce manual busywork.
Understand
Call activity, outcomes, summaries, transcripts, reporting, and visibility into what is happening.
Improve
Ongoing tuning, prompt refinement, call review, and configuration updates as your business changes.
Capabilities, integrations, channels, usage, and compliance requirements vary by product and configuration.
✦ Let's Find the Right Fit ✦
You do not need to choose the architecture alone.
Tell us how your organization works today, where opportunities or information are getting lost, and what needs to happen next. We will help identify the Nexus product and deployment path that fits.
A practical conversation. A clear recommendation. No forced fit.