Help prospective customers receive answers and request service while your team is working at another property.
A potential client calls to request a deep clean before an event. Hope answers, collects the property size, service type, and timeline, and schedules an estimate. That caller used to reach a busy signal.
Nexus627 is a call management service. Configuration and integration availability vary by platform.
Mid-Day Estimate Request
A realistic scenario while your crews are out on jobs.
Thanks for calling. I'm Hope. How can I help you today?
I need to get a quote for a deep clean of my house before this weekend.
I can help with that. To get started, what is the approximate square footage of the home?
It's about 2,500 square feet, 3 bedrooms.
Perfect. I've noted those details. Let's find a time for a quick consultation to finalize the estimate.
Common Caller Types
New Estimates
Captures property size, service type, and timeline.
Recurring Service
Schedules consultations for weekly or bi-weekly cleaning plans.
General Questions
Answers questions about products used, service areas, and policies.
Move-In/Move-Out
Collects details for specialized cleaning requests and routes them for quoting.
What Hope Handles
Coverage While Working
Hope answers calls while your team is actively cleaning other properties.
Estimate Scheduling
Books consultations and estimates on eligible configured calendars.
Lead Qualification
Qualifies leads based on location, property size, and service needed.
Human Transfer
Situations that require a person can be transferred to your team during business hours.
Connected to Your Tools
Books eligible appointments on configured calendars and routes details to your CRM.
Integration availability and setup requirements vary by platform.